Privacy Policy

Last updated: July 3, 2026

This policy explains what Ræd ("we", "us") collects when you visit or buy from our store, why we collect it, and the choices you have. We keep it in plain language on purpose.

What we collect

Order information — when you buy, we collect your name, email, shipping and billing address, phone number (if provided), and payment details. Payments are processed by Shopify Payments and our payment providers; we never see or store your full card number.

Device information — when you browse, we and our service providers collect your IP address, browser and device type, time zone, and how you interact with the site (pages viewed, products seen, referral source), using cookies, pixels, and similar technologies.

Communications — if you email us or subscribe to our list, we keep that correspondence and your preferences.

How we use it

To fulfill and deliver your orders, send order and shipping confirmations, manage Subscribe & Save renewals, answer support requests, screen for fraud, improve the store, and — with your consent where required — send marketing email. You can unsubscribe from marketing at any time via the link in any email; transactional emails (receipts, shipping updates) are sent regardless because they're part of your order.

Who we share it with

We share personal information only with the service providers who make the store work: Shopify (our commerce platform), payment processors, shipping carriers and fulfillment partners, email service providers, and analytics and advertising platforms (such as Google, Meta, and TikTok) that help us measure and reach audiences. Each receives only what it needs. We do not sell your personal information for money. Some sharing with advertising platforms may qualify as "sharing" or "targeted advertising" under certain state laws — you can opt out on our Your Privacy Choices page.

Cookies

We use cookies that are necessary for the cart and checkout to function, plus analytics and advertising cookies that help us understand and grow the store. You can control cookies in your browser settings; blocking necessary cookies may break checkout.

Your rights

Depending on where you live — including the EU/EEA and UK under GDPR, and California and other US states under their privacy laws — you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to opt out of targeted advertising. To exercise any of these, email support@try-raed.com from the address you used with us; we respond within the timelines your local law requires. We will never treat you differently for exercising a privacy right. EU/EEA residents may also lodge a complaint with their local supervisory authority.

Retention

We keep order records for as long as we need them for tax, accounting, and legal purposes, and marketing data until you unsubscribe or ask us to delete it.

Minors

The store is not intended for anyone under 18, and we do not knowingly collect data from minors. If you believe a minor has provided us personal information, contact us and we will delete it.

Changes

We may update this policy as the store, law, or our practices change. The date at the top tells you when it last moved. Material changes will be flagged on this page.

Questions about your data: support@try-raed.com